Jackie Wahome- Customer Experience Trainer-CEO

Jackie Wahome is a Kenyan Customer Experience (CX) trainer, consultant, and business leader, serving as the CEO of a customer experience and service excellence training brand focused on helping organizations improve how they engage, serve, and retain customers. She is known for delivering practical training programs that strengthen customer service culture, communication skills, and service delivery standards across corporate teams, SMEs, and institutions.

Through her work, she supports organizations in building customer-centric cultures, improving employee performance, and enhancing overall brand reputation through excellent service delivery. Her approach blends training, coaching, and organizational transformation strategies aimed at improving customer satisfaction and loyalty in competitive markets.