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Frequently Asked Questions

General

Digitally Fit Awards (DFA) is East Africa's premier platform for recognizing digital excellence. Organised by Oracom Group and KEOnline, we celebrate individuals, brands, and organizations that have built a significant and impactful digital presence.

In an increasingly digital world, being "Digitally Fit" is essential for any modern brand. DFA exists to highlight best practices, inspire innovation, and provide a benchmark for digital success across diverse industries in the region.

The schedule for our upcoming events is currently being finalized. Stay tuned to our website and social media channels for the official announcement of dates, venues, and nomination openings.

DFA covers a wide spectrum of digital achievements including IT & Tech Excellence, Digital Marketing, Social Media Influence, E-commerce, Fintech, and more. A full list of categories for the next event will be published once nominations are announced.
Nominations & Participation

You can participate by nominating your brand or someone else when the nomination window opens, voting for your favorites during the voting phase, or attending our high-profile gala events.

Once an event is live, you can submit nominations through our platform. All entries are reviewed by our panel to ensure they meet the criteria for the selected category before being shortlisted for public voting.

Submitting a nomination is typically free. Voting systems vary by event but often involve vote bundles that help support the platform and event organization. Specific details are provided for each event.
Tickets & Attendance

Tickets can be purchased directly through our integrated ticketing system on the Tickets page of this website. We accept M-Pesa and major cards. E-tickets are delivered instantly via email.

Our gala events are premier networking opportunities featuring industry leaders, celebrating digital pioneers, and providing a platform for brands to showcase their digital fitness to a top-tier audience.
Technical & Support

If you encounter any technical issues while nominating, voting, or buying tickets, please try refreshing your page or clearing your cache. For persistent issues, contact our technical team through the contact page.

Yes. We use industry-standard encryption and professional payment gateways to ensure all transactions (voting and tickets) are safe and secure.

Still Have Questions?

Our support team is happy to help you with anything related to the awards.

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